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Tenant Services

At Elmwood, our aim is to provide a safe, enjoyable home for our tenants, their family or their business.

We are aware of the various challenges that tenants may face whether a leaky tap or perhaps the need for a more suitable space with a growing business or family. Big or small, our dedicated Relationship Managers are at hand to assist you with any requirements you might need during your stay.

We understand the concerns tenants may have and we therefore provide unique safeguards for your deposits, so that our tenants know their money will be returned to  them when they leave. 

We also provide multiple ways of rental payment to make our tenants life as easy as possible regardless of whether they have local or international banking facilities.

Hassle Free Leasing

With an occupancy rate of over 90% within our managed portfolio, at Elmwood we pride ourselves on leaving no stones unturned in order to secure the right Tenant. Our dedicated leasing team provide marketing across multiple platforms to ensure our clients asset provides a rental yield all year round.

Our team will take clients through the process of initial market appraisal and marketing, manage all viewings and secure an offer. After which, we will screen the potential tenants, draft and review the Tenancy Documentation to ensure all parties are protected while preparing the property inspection and check-in of the tenant.

Our step by step process will make the experience 100% hassle-free. We even run our own Deposit Scheme to ensure peace of mind throughout the tenancy.

Tenancy Management Experts

Being a market leader in investment property management since 2009, at Elmwood we ensure that property investments are just as easily manageable as the stocks, shares and banking products managed from the comfort of a computer screen.

Our highly experienced team of technical, finance and customer experts provide a fully comprehensive management solution for residential and commercial property whether for a first-time investor, established private investor or an institution with multiple assets across the sector.

Our full scope of service ensures that the hard work is done, and our clients are free to enjoy their investment experience. 

We manage over MYR 450 Million of personal assets for our clients, through our unique online platform, ensure our clients have all the information they need, wherever they are in the world.

Corporate Leasing Specialists

Having hosted multinational and diplomatic clients over the years and a managed portfolio across prime areas of KL, we understand the needs of corporate clients can be intensive to ensure a safe, comfortable environment for their valued employees and C-Suite.

At Elmwood, we undertake a full scope of services from initial home search to freight transit and school searches so that when our client’s employees hit the ground, they do so as smoothly as possible.

With a large portfolio of properties within each development, we are able to provide consistency of accommodation allowing our clients to manage their budgets and staff expectations. Furthermore, we ensure internal operating procedures are met and that the homes of our client’s are maintained to the highest standard.

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